Shipping policy

1. Order Processing:

a. Orders are typically processed and shipped within 7 business days of purchase. Please note that processing times may vary during peak seasons or promotional periods.

2. Shipping Rates:

a. Shipping rates are calculated based on the weight of the items in your order and the shipping destination. Rates are determined by our chosen shipping carriers and are displayed at checkout.

3. Shipping Methods:

a. We use reputable shipping carriers to ensure the timely and secure delivery of your order. The available shipping methods and estimated delivery times will be displayed at checkout.

b. Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please use this information to track your package and stay updated on its status.

4. International Shipping:

a. We offer international shipping to select countries. International shipping rates and delivery times vary based on the destination and chosen shipping method.

b. Customers are responsible for any customs duties, taxes, or import fees associated with international orders. These fees are not included in the total order price and are the sole responsibility of the recipient.

5. Order Tracking:

a. You can track the status of your order by using the tracking information provided in the shipping confirmation email. If you encounter any issues with tracking your order, please contact our customer support team at shopcrazed.coyote@gmail.com.

6. Address Accuracy:

a. Customers are responsible for providing accurate and complete shipping addresses. Please double-check your shipping information before completing your purchase. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Shipping Delays:

a. While we strive to meet our estimated delivery times, unforeseen circumstances such as weather, carrier delays, or other factors may impact the delivery schedule. We appreciate your understanding in such situations.

8. Lost or Stolen Packages:

a. In the rare event that your package is lost or stolen during transit, please contact our customer support team at silversagebrushstudio@gmail.com . We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

9. Contact Us:

a. If you have any questions or concerns regarding our shipping policy, please contact us at silversagebrushstudio@gmail.com

Thank you for shopping with Silver Sagebrush!